Dear valued guests and partners,
We have taken into serious consideration the spread of Covid-19 pandemic worldwide since the beginning of 2020. Our hearts and thoughts are with everyone affected around the world and we fully support the preventative measures of all countries, which aim of ensuring the health of our guests and staff that remains our highest priority.
We carefully follow all sanitation and hygiene standards in compliance with recommendations and guidelines from local authorities, the National Public Health Organization (E.O.D.Y.) the Hellenic Ministry of Health, as well as all recommended procedures and protocols by the World Health Organization.
Public Areas
Increased cleaning and disinfection across all high-volume touchpoints and all exposed surfaces. Health stations are placed throughout the hotel with sanitizers. Education of guests on how to take the necessary precautions. Simple and fast check-in/check-out procedures. Contactless payment of taxes and other services at the Reception.
Guest Rooms
Daily housekeeping and turndown service will be available upon request only.
Deep cleaning and disinfection in all guest rooms and bathrooms. Specific sanitation on all high-touch guest room areas using a propriate disinfectant.
All furniture made out of fabric disinfected with steam cleaners and disinfectants, while rooms will be ventilated after evacuation.
Dining
High standards of food safety and hygiene, as well as strict personal hygiene policies for our team members will be followed. All restaurants’ surfaces & furniture will be disinfected after each service and the tables will be cleaned and disinfected after each sitting. Seating capacity will be reduced, and tables will be arranged to allow a maximum of 4 persons for 10 square meters.
Swimming pools
Disinfection of lounge chairs and sitting areas will take place after each sitting. The lounge chairs around the swimming pool will be in-group of 2 and at least 2 meters away from each other. Meticulous observance and supervision of established procedures, frequent recirculation time of the water at least every 4 hours, frequent chlorine measurements to control its levels, water change, pH control, etc.
Hand hygiene
Alcohol- based hand sanitizers will be available for guests and employees in different areas throughout the hotels. Such areas include the hotel entrance, the reception, the lobby, the food and beverage outlets, the Pool area
Social Distancing
Social distancing actions will include limiting large groups of people coming together. Signs at the hotel’s public areas will remind our guests to maintain social distancing of at least 1,5m.
Suspected cases of Covid-19
Considering the health and safety of our guests and staff as our top priority, we assure you that our Action plan foresees all procedures across all hotel departments to address the new COVID-19 , in accordance to the World Health Organisation, the Greek Ministry of Health and local authorities.Dionysos seaside resort has a specialized doctor on call 24/7.
We all hope this unprecedented situation soon comes to an end and you give us the opportunity to welcome you on Ios for your valuable vacations.